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D’oh!

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homerMedication safety is a topic I am focusing on these days. How to prevent errors and keep our patients safe.

Since I am a clinical coordinator responsible for overseeing medication safety, and as someone writing about it, and as a paramedic responsible for my own patients, I need to live up to the standard.

It is with regret that I must describe the following;

We have three ambulances at the base I report to each morning I work. Only one is on-line. The second and third are available for call-in crews. We have four regular medics with one set of medical gear. Each medic is assigned to an ambulance, two of the medics share the same ambulance.

When I come in at quarter to six, I move the ambulances around so my ambulance is in one of the front positions in bay. I then move the medic gear from the night ambulance into mine.

Here is what I move each morning;

Lifepack 12 monitor
Medic House bag
Pedi-bag
Spare meds kits
2 controlled substances kits
Crick kit
Digital camera
Toughbook computer
Power stretcher

I also have to check my ambulance out for supplies, 02, linens, boards, etc.

No big deal. Been doing it for years.

Other morning I come in, move the gear, check the ambulance. All seems well.

Couple hours later, we get a call for back pain. Take off, arrive at the scene. Go to pull the stretcher, something seems not right.

“Where’s the monitor?!”

D’oh!

Not funny at the time.

Fortunately, the patient’s problem was pretty straight forward muscular. Nevertheless, I asked the patient and their family member if they minded if we took a two minute detour to swing by our headquarters to pick up a piece of equipment we would need to stay in service at the hospital. They were cool about it.
We picked up the monitor (left in the night ambulance) and I breathed some relief that the scenario was not different. I don’t want to think about what might have happened.

So how do I prevent this from happening again, once the memory of the near disaster starts to fade? I need to improve my personal system. A checklist perhaps. Long ago I went from a checklist to visual checking. Maybe I need to return to that system.

The other thing that I could do more stringently, which I do periodically, is always glance in the back prior to leaving on any call.

That has saved me before. I instituted that change after this famous call:

The Stretcher

The Years

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emergencyIf I ever had a call – a double shooting or a status seizure — where I could look back and say here is where it all came together, then I have forgotten it.

What I remember from my earlier years as a medic is not so much one specific call, but rather gradual realizations over a series of calls that I was getting better at my job. Becoming a better paramedic is about reaching a series of plateaus where your realize you are doing something fairly well on a regular basis that you once had anxiety about. You give a quality report at the hospital and think, you know, I’m getting pretty good at that. You manage a cardiac arrest, coordinating the compressions, securing the airway, calling out the drugs, and getting pulses back, and you realize that not only do you know what you’re doing, but you doing it like it is supposed to be done.

There are so many areas a paramedic has to master – from assessment and all its areas to the wide variety of our mechanical skills to other talents like scene management. –that it is hard for any of us to reach true expertise in all facets. There are some areas I became good at quickly — like patient repore or IVs — and others that have taken years to master — like splinting or respiratory care (particularly suctioning) — though mastery is often an illusion.

What I like about EMS is there is no resting on laurels. You truly have to prove yourself every day and on every call. Getting twenty tubes in a row doesn’t help you when you’re looking down the throat of someone you can’t for the life of you get the tube in, or being the nicest, most compassionate paramedic doesn’t cut it when you are in bad mood and set off either your patient or one of their family members with an ill-thought remark. This job is all about the present.

The only difference between now and my younger years is it is easier now to pick myself up when I fall. If I miss an IV or am off base in my assessment, it doesn’t crush me like it used to. Learn and move on. And when I do a really good job, well, I’ve been humbled too much to stick my chest out too far.

Medication Errors – Epinephrine

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epiA number of years ago a young woman was driving along the road when a bee flew through her open window and stung her on the knee. She panicked. She was allergic to bees and she had left her epi-pen at home. She immediately pulled to the side of the road and dialed 911. A police officer arrived first and found her very anxious, but with no visible signs of a reaction. He helped her into the ambulance that arrived shortly thereafter, and then retuned to his cruiser to make arrangements for her car to be taken off the road. When he returned to the ambulance to give her the information about where to locate her car, he was startled to find the ambulance crew doing CPR on the young woman who within an hour would be pronounced dead at the hospital.

In medic school we are taught about medication safety. I personally don’t remember being taught about it, but don’t doubt that I was. It was after all almost twenty years ago. Maybe they didn’t have the 5 R’s then. Last year I graduated from nursing school, and I can tell you I had to know the 5 R’s. On my clinical exam if I did not do all and repeat them precisely, I would been sent home on the spot. Automatic failure.

The 5 R’s
Right patient
Right drug
Right dose
Right route
Right time.

With lots of verify and reverifying thrown in. Not to mention asking about allergies.

I can tell you, shame on me, that I don’t have a foolproof medication routine for the ambulance. Generally I reach for the drug I am going to give, look at the label, draw up the drug, and then give it.

Here are the drug mistakes I have made over the years (not counting errors of assessment);

I once gave Dramamine (Dimenhydrinate) when I meant to give Benadryl (diphenhydramine). (Both vials were the same size and color,and both had long names that began with D and both were right next to each other in the kit.

I have more than once in cardiac arrest situations, given epi when I meant to give atropine and vice versa. A fairly harmless mistake as I would be giving both drugs in multiple quantities during most arrests. (We break our boxes down so just the vials are next to each other all in a row. Eight epis and four atropines — the only way to tell them apart is to hold them up to your eyes and read them.) A mistake, nonetheless.

I gave 0.08 mg of narcan when I thought I had given 0.4 mg. Brain farted that my 1 cc syringe was a 3 cc. I ended up intubating a patient who soon thereafter yanked his own tube tube.

I gave ASA to someone allergic to Salisylates. I glanced at the W10 and not seeing ASA, went ahead and gave it to them. Only shortly thereafter did my brain realize I had seen Salisylates in the Allergy line. At the same time of my realization, the patient started to itch. Opps. I had to give them Benadryl.

I have never given Sodium Bicarb when I meant to give D50, but I have come close quite a number of times. Right next to each other, same size and color, just different print on the glass.

I have also, on very rare occasion, given expired drugs and hung expired fluids. That’s plain embarrassing. Not just plain emarrasing, truly embarrasing.

Granted a very small number of mistakes over 20 years of calls, but I and my patients have been lucky that I have not made more serious errors. Neither I nor my kit have been error-proofed.

People make mistakes and have brain farts. A good personal system can help you catch yourself when you fail. With a good external system can help you avoid even being in a position to make some errors.

Over the years the airline industry has become quite proficient at recognizing errors and then designing their systems to prevent them. EMS needs to do the same.

One of the most common and deadly errors is giving epi 1:1000 IV. This is what happened in the opening true life case. You can blame it all on the medic, but the system bears some responsibility. The medic did not seem to know that epi 1:1000 could be fatal when given IV. the medic did not seem to know that epi was not indicated if the patient was not showing any severe symptoms much less any symptoms. And the medic apparently did not know that the dose was 0.3 mg (SQ) rather than 1 mg. Perhaps in his mind, he thought. Patient allergic to bees, stung by a bee, doesn’t have epi-pen. I’m a medic. I have epi and I can get an IV so why don’t I just give it IV which is a quicker route than IM. And heck, why not just give a full milligram. I’m feeling generous. Clearly, the medic probably shouldn’t have even been practicing in the first place (tell me your system doesn’t have a few of these medics), and I believe he lost his medical control over this case, although I have heard that he is working somewhere else now as a medic.

Here is another case:

Young woman having a severe allergic reaction bordering on anaphylaxis, wheezing, itching hives. Medic draws up 50 mg of benadryl and 0.3 mg epi in separate 1 cc syringes. The medic is momentarily distracted by a family member. He picks up the syringe and injects the benadryl into the IV, no wait, he injected the epi. Oh shit. The patient grabs at her chest. “What did you give me!’” she screams. She has a run of VT, but it subsides. The medic reports the error, and the woman eventually is discharged without a problem.

These are not the only two times epi 1:1000 has been given IV. It is, in fact, a not uncommon error. Whether the medic is a fool or an excellent medic badly screwing up, the fact is the drug is right there in the kit waiting not just to save a life, but to take one.

A local clinic recently had a patient suffer an allergic reaction to bactrim. The doctor prescribed 0.3 mg epi. The nurse gave 0.3 mg epi 1:1000 IV. The patient went into cardiac arrest, but fortunately was revived and discharged from the hospital a few days later.

Hospitals are somewhat more advanced than EMS in how they deal with errors. Many enlightened hospitals try to adopt an approach similar to the airline industry. One local hospital, in response to nationwide errors, has removed epi 1:1000 from most areas of the hospital to be replaced by epi-pens. They are not the first hospital to do this.

epi-penThese actions are now filtering down to EMS, and we are considering requiring medics to use epi-pens as their first line approach to anaphylaxis. We will likely keep epi 1:1000 available on the rigs in a separate location so that it may be utilized in special circumstances (nebulized for croup, for bariatric patients, for infants too small for epi-pen juniors, for epi-pen failure, for epi ET if unable to get IO or IV).

Again, we would not be the first EMS service to do this.

The Use of Epinephrine in the Prehospital Setting

Along with this move, it is perhaps time to do some CMEs on medication safety as well as looking at our kits to see what possible errors could be made when a medic’s has a temporary lapse.

It’s all about risk versus benefit.

Remain Vigilant.

Do no harm.

And take care of the patient.

Nurse Jackie

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nurse jackie

I recently watched Season One of Nurse Jackie – a Showtime TV series now available on DVD. Nurse Jackie stars Carmello Soprano (real name – Edie Falco) as Nurse Jackie, a veteran no-bullshit inner city ER nurse with a bad back, who has become addicted to pain medicine, which she gets from the pharmacist who she is banging during her breaks. Oh, yeah, and she is happily married with two kids, that the devoted pharmacist knows nothing about.

I’ll say right from the onset, the show has its moments – where anyone with any emergency medicine background can point out the errors or how something like that would never happen. But much about the spirit of the show feels real.

I watched all the episodes with an ER nurse who loved it. The show won her over in the opening minutes when the nurse administrator admonished the nurse for taking overtime against policy and then in the next breath asked her if she could do a double.

I enjoyed the show even though I ultimately disliked the lead character. Nurse Jackie is self absorbed with a dubious ethical sense, but that ethical sense aside, she knows what is going on with her patients and she knows the system. She reminds me in her actions and demeanor of some nurses I have known — tough exterior, a mean streak, but with some true Florence Nightingale thrown in. Like real people, she is a complicated character, and thus doesn’t fall into the good or bad category. While I may not like her, I have empathy for her.

I feel bad that she has to work so much to get the bills paid, that her back hurts so bad, and that her nice husband, who you can see she loves, doesn’t quench her soul.

Besides feeling true in spirit if not in all deeds, the show works for me because it often makes me laugh. It is a dark comedy, which I think is the most successful way to write about emergency medicine.

In reading the Nurse Jackie Wikipedia entry on the show I see that the New York State Nursing Association protested the show’s portrayal of nurses, citing Nurse Jackie’s constant violation of nursing’s code of ethics. I can understand that, and as a paramedic, I am somewhat offended that so many paramedic shows and books portraying medics show us as unshaven burnouts with deep psychological scars. Ironically, my favorite EMS movie is Broken Vessels, in which the two primary medics do heroin and other drugs on the job and one of them, steals from patients. Obviously, enjoying the movie and understanding its message doesn’t mean I endorse its characters’ behaviors.

Cold Justice

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ColdJustice

Australian author and former paramedic Katherine Howell has written her third EMS-related crime thriller, Cold Justice.

Like her first two thrillers, Frantic and the Darkest Hour, it is a great read. The books have a constant character in police detective Ella Marconi, who teams with a different paramedic in each book to solve the crime.

Her books, which are best-sellers in Australia, have also been published internationally. Her first two novels can be purchased on Amazon USA and Amazon UK.

Cold Justice won’t be published internationally until 2011. A fourth book will also be published soon and Howell has contracts for a fifth and sixth book.

Katherine Howell Books

Paramedic Awareness

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I recieved email this week from a Denver paramedic working to promote paramedic awareness and recruitment, asking me to post the following Youtube link:

Denver Health

On it there are a number of excellent videos promoting our profession.

I will note that the paramedic who wrote is Rocky Mountain Medic an EMS blogger so good I have kept him on my blog roll even though he stopped posting over two years ago. Check his blog out.

Door-to-Balloon

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balloon

When I started in EMS, it was drilled into me. I had ten minutes on scene for trauma and 20 minutes for medicals. If I took longer, I had to explain why. If I did it quicker, all was good.

Evidence – based medicine wasn’t in our vocabulary then. We believed whole-heartedly in the golden hour of trauma. Times have changed. For trauma, studies have shown the golden hour has no scientific basis and that EMS time intervals have little to no effect on outcomes in trauma.

But what about medicals, and in particular what about ST-elevation myocardial infarctions(STEMIs)? The American Heart Association says that for patients having ST-Elevation MIs, who go to the cath lab to have their occlusions cleared, the systems goal should be a first medical contact–to-balloon time within 90 minutes.*

So 90 minutes is the goal? But is there anything magic about the 90 minute time? And how much better or worse does someone do if they get to the cath lab earlier or later than the 90 minutes?

A recent study in the British Medical Journal, Association of door-to-balloon time and mortality in patients admitted to hospital with ST elevation myocardial infarction: national cohort study., asks: Is mortality higher with successively longer times to treatment? And does mortality plateau after two or more hours of delay?

To answer this, the investigators analyzed the National Cardiovascular Data Bank, sponsored by the American College of Cardiology, which collects standardized data from 600 participating cath labs.

They hypothesized that any increase in door-to-balloon time would be associated with increased mortality and that this mortality risk would persist irrespective of the length of the delay in treatment.

For a study sample they looked at the records for 2005-2006, counting the patients presenting within 12 hours of symptom onset, who had lab and ECG evidence of STEMI, and who underwent the cath procedure.

They excluded transferred patients, patients who received fibrinolytic therapy first, patients under 18 or over 99, and patients at facilities that did less than 5 procedures a year.

They further excluded patients who had missing times, who had door-to-balloon times of less than 15 minutes (excluded due to possible incorrectly coded times) and excluded patients with door-to-balloon times of > 6 Hours (excluded because PCI was presumably not the primary reperfusion strategy). This left a total of 43,801 patients.

In the study the median door-to-balloon time was 83 Minutes. 57.9% were treated within 90 Minutes.

Women, nonwhites, older patients, and patients with comorbidities had proportionally longer door-to-balloon times. Patients with shorter door-to-balloon times were treated between 8AM and 4 PM, at urban hospitals, and had lower incidences of cardiogenic shock.

Mortality was 4.6%. Patients who died had a 14 minute longer median door-to-balloon time. Mortality was 2.8% for patients with 30 minutes, 9.8% for door-to-balloon times of 240. When patients with shock were excluded, longer door-to-balloon times continued to be associated with mortality.

When plotted out on a graph, there was a steadily rising minute by minute mortality curve.

The results are pretty easily explained: Patients with longer door-to-balloon times will experience longer periods of ischemia and more necrosis than patients with shorter time to treatment.

The clinical implications are also clear:

“Any minute of delay is associated with an increased risk of mortality.”

“There is no ‘floor’ to the mortality reduction that can be achieved by reducing time to treatment.”

Reducing D2B from 90 to 60 minutes could reduce mortality from 4.3% to 3.5%.

Rather than settling for 90 minutes as the standard, the standard should be “As soon as possible.”

As far as limitations, the study did not assess time from onset of symptoms to arrival at hospital, nor did the study assess door-to-balloon and subsequent mortality at 30 days, 1 year. It did not examine morbidity.

The bottom line:

Door-to-balloon time is associated with mortality.

Any delay in door-to-balloon time is associated with increased mortality.

My thoughts;

This is an excellent study with a large patient sample. I cannot help but think if mortality can be improved by such a great percent, the morbity improvement must be even more substantial.

Here’s what I will try to do and what I will tell other medics to do:

Cast a wide net with your 12-lead. Get a clear 12-lead as soon as possible.

Once you recognize a STEMI, call the hospital right away so they have all the necessary equipment and personnel ready to go as you hit the doors.

Get going. Don’t dawdle on scene. Don’t wait for the patient’s daughter to arrive. Don’t let the patient take his time going about gathering his toothbrush and pajamas. Get on your way. Lights and sirens if needed for traffic, but drive safely.

Do serial 12-leads.

Don’t forget the Aspirin.

* 2007 Focused Update of the ACC/AHA 2004 Guidelines for the Management of Patients With ST-Elevation Myocardial Infarction

Community

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community

Last week I had the privilege of attending a ceremony in which a town received a Heart Safe Community designation, which goes to towns who meet certain criteria in terms of their EMS systems and availability of training, education and public access defibrillators and other factors affecting the Chain of Survival.

At this particular ceremony there were three cardiac arrest survivors who all got up and told their stories — of their lives on the day they went into arrest, of who saved them, and what they have done with their lives since. All three suffered their cardiac arrests in public places, recieved bystander CPR, were defibrillated within minutes, and had rapid response from EMS. All three returned to productive lives.

Watching them speak, for a moment, I pictured a dead version of them besides themselves. Cool, lifeless blue heads, bloated bellies, vomit strewn down their mouths, unending flat lines – a version that could easily have been a reality if the Chain of Survival had not held strong on their day.

Those grim images faded and were replaced again by the living, by the human warmth, smiles, and by their grateful tears as they recounted seeing a daughter graduate, being present for the birth of a grandchild, going on a trip to Paris with a wife of fifty years.

Every ambulance company president, every hospital CEO, fire chief, municipal elected official, EMS medical director, state and regional EMS representative, right on down to front line paramedic, EMT and first responder ought to attend one of these ceremonies every year.

Turf wars are too common in EMS. Over the years I have seen it in many forms. EMS versus fire, first responder versus ambulance, intercept medic versus transport medic, ground versus helicopter, commercial versus municipal, volunteer versus career. Field versus hospital. Big hospital versus small hospital. Town versus region, region versus state. While we all say we are for the patient, we all have our own agendas. And that can cause our eyes to drift from the prize. A badly put together conflicted system can kill.

It is so easy to forget what EMS is about. It is not about us. EMS is about our communitites. It is about those three living souls and their families who still have them.

EMS is about designing the best system possible, not necessarily for our service’s or hospital’s needs, but for the patient’s needs. We need to check personal and institutional egos at the door. We need science based protocols, system benchmarks, quality improvement/assurance programs, and out-of the box thinking that is never afraid to change the status quo if it is the right thing to do for the patient. And we need to each prepare personally, so we are always ready to do our best.

This is not frivolous work we do. Those three survivors are a testament to that.